FAQ

To create an account on Allure Mart 24, follow these steps:

1. Visit the Website: Navigate to Allure Mart 24’s homepage.

2. Access Account Creation: Click on the “Account” icon, typically located at the top-right corner of the page.

3. Initiate Sign-Up: Select the “Create Account” option.

4. Enter Your Details: Fill in the required fields, including your name, email address, and a secure password.

5. Complete Registration: Click “Create” or “Submit” to finalize your account setup.

After completing these steps, you’ll have full access to Allure Mart 24’s features, including order tracking and personalized recommendations.

At Allure Mart 24, we strive to provide a seamless shopping experience. While creating an account offers benefits like order tracking and faster checkouts, we also offer a Guest Checkout option for your convenience. This allows you to make purchases without the need to register. Simply add your desired items to the cart, proceed to checkout, and select “Continue as Guest” to complete your order. For more information, please refer to our Checkout Basics page.

To track your order’s status at Allure Mart 24, please follow these steps:

1. Locate Your Order ID: Find the Order ID provided on your receipt or in the confirmation email you received after purchase.

2. Visit the Tracking Page: Navigate to our Track Order page.

3. Enter Your Details: Input your Order ID and the billing email associated with your purchase.

4. View Order Status: Click the “Track” button to display the current status and location of your order.

If you encounter any issues or have further questions, please contact our customer support team for assistance.

At Allure Mart 24, we understand that circumstances may change after placing an order. While we strive to process orders promptly, we offer a window during which modifications or cancellations can be made.

Order Modification or Cancellation:

• Time Frame: You can request changes or cancellations within 24 hours of placing your order.

• How to Request: Contact our customer support team as soon as possible with your order details.

After 24 Hours or Post-Shipment:

• Processing Stage: If more than 24 hours have passed or the order has already been shipped, we may not be able to accommodate changes or cancellations.

• Returns and Exchanges: In such cases, please refer to our Return Policy for guidance on how to proceed.

For assistance, please reach out to our customer support team through our Contact Us page.

Note: Policies may vary based on specific products and order conditions.

If you encounter issues during the order process at Allure Mart 24, please contact our customer support team for assistance. You can reach us via email at sales@alluremartt.com or by phone at +1 631-406-4191. Our team is dedicated to resolving any problems you may face to ensure a smooth shopping experience. For more information, please visit our Contact Us page.